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Cyber FAQs

Frequently Asked Questions

Law practices hold large amounts of sensitive information about clients and others which may be accessible electronically. At the same time, data is an increasingly valuable resource that is likely to be targeted or inadvertently disclosed through security breaches. Solicitors’ duty of care requires maintenance of client confidentiality, and law practices have an obligation to protect confidential and sensitive information and to respond quickly and appropriately where there is a risk that this information has been or may be disclosed. For this reason, crisis assistance is an important aspect of the cyber risk policy.

In addition, many law practices are becoming increasingly reliant on the ongoing availability of computer systems and networked technology for their day to day activities, meaning the consequences of a cyber-attack resulting in a firm’s computer systems being damaged or taken offline could be severe.

The cyber risk policy will respond to cyber events such as ransomware and other disruption attacks. However, it is important to note that the cyber risk policy will not respond to problems unrelated to a cyber event which arise through failure to maintain a computer and/or network.

It is prudent for law practices to ensure that up-to-date antivirus protection is in place, and to undertake frequent back-ups to ensure data can be restored in the event of an uncontained cyber-attack.

The 2022/23 group cyber risk policy is underwritten by Tokio Marine Kiln. Lawcover has purchased the group policy, in all other respects the cyber insurance relationship is between the insured law practice and Tokio Marine Kiln.
Lawcover has negotiated and purchased a cyber risk policy that is specific to the risks faced by law practices. Subject to policy terms, cover is provided for:

  • Crisis management costs and customer notification expenses
  • Electronic business interruption and increased cost of working
  • Cyber liability to third parties (to the extent these are not covered under other relevant policies)
  • Privacy regulatory defence and penalties
  • Cyber extortion payments consented to by the insurer

The policy limit for each law practice is $50,000 for all cover under the policy during the period of insurance. The applicable excesses under the cyber risk policy are based on each practice’s gross fee income for the last complete year, and range between $1,000 and $25,000, as shown below.



Law practices should consider whether this limit and breadth of cover is sufficient for their individual needs. An insurance broker or professional adviser will assist in making this determination.

Changes to the Privacy Act 1988 (Cth) from February 2018 require mandatory reporting of eligible data breaches for many law practices.

Regardless of size, all law practices should be aware of the privacy legislation because:

  • Larger practices with annual turnover in excess of $3 million are subject to the legislation by default
  • Practices holding tax file numbers are subject to the legislation for the purposes of those records
  • Many law practices hold health records, which fall within the legislation (for example practices acting in personal injury litigation and holding medical information or practices holding medical certificates in relation to individuals’ legal capacity for the purposes of powers of attorney)

If your law practice falls into any of these categories it is required to comply with the new privacy regime.

Even if your law practice does not fall within this regime, protection of clients’ sensitive information is required under Solicitors’ Rules. Adequate cyber security protection is therefore an important component of modern legal practice.

Lawcover has purchased a foundational group cyber risk policy which covers Lawcover insured law practices within the limits specified. Whether or not your law practice already has a cyber risk policy, this insurance is available to your law practice should you choose to use it.

As noted above, law practices can consider increasing the limit and breadth of cover under this policy in place of any existing cyber risk policy, or simply maintain it in its current form.

There will be no reduction in Lawcover PII premium paid by law practices if they choose not to utilise the cyber risk policy, because the policy is provided to insured practices without cost.

To notify a cyber event under the policy, the law practice should contact the incident response team at Colin Biggers & Paisley Lawyers (CBP Lawyers) who will make an initial coverage assessment. Notifications must be made as follows:

Phone: 1800 BREACH (1800 273 224)


The CBP Lawyers incident response team will assess the notified cyber event and advise the law practice whether coverage is available and if so, will act on a reservation of rights basis from that stage.

Lawcover is not the insurer for the cyber risk policy and notifications should be made directly to the CBP Lawyers incident response team as above.

Click here to access all Lawcover cyber risk information, including a copy of the group Cyber Risk Policy.