Lawcovernotes December 2016

Support Staff Workshops This special 1/2-day course examines the role of support staff and the importance of that role in relation tominimising the incidence of claims-prone situations arising. 11. Fundamental areas of responsibility discussed include dealing with: ^ ^ The solicitors with whom they work ^ ^ The firm’s clients ^ ^ The maintenance of files ^ ^ Document creation, checking and transmitting ^ ^ Office systems and effective management Other issues discussed include: ^ ^ Confidentiality ^ ^ The importance of file notes ^ ^ Keeping client details ^ ^ Producing / checking documents ^ ^ Identifying problem areas Sydney CBD workshops are run in collaboration with The Law Society of New South Wales. Please visit its website to register . For upcoming regional workshops visit Lawcover’s registration page. If you are interested in having a workshop delivered in-house or in your regional area, please email practicesupportservices@lawcover.com.au or contact us on (02) 92868877.